Current work, with clear limits.
This profile separates the two roles available now from work that is still being developed.
The job description.
Work through your business channels.
Kai connects to configured business WhatsApp and email channels. Customer-language support is confirmed for each setup. It identifies itself as AI when asked, and the owner can pause or take over through Telegram.
What is current. What depends on setup.
Replies on connected channels.
Replies on configured WhatsApp and email channels. Kai can reply in the customer's language where the connected workflow supports it. Media handling and tone adaptation are setup-dependent and tested before activation.
Stays inside the connected scope.
Kai uses only the context made available by the configured WhatsApp or email workflow. Permanent customer memory and cross-channel identity matching are not universal current capabilities.
Handles the configured sales scope.
Customer Service & Sales is available for onboarding on WhatsApp and email. Lead qualification, follow-up, quotes, prices and payment steps are included only when the specific workflow has been agreed and tested.
Defines the Finance workflow first.
Finance document collection is available for onboarding. The collection sources, document types, fields, duplicate rules and output are setup-dependent and described as active only after testing. Kai does not provide accounting or tax advice.
Shows what is still coming.
Reviews, supplier chasing, win-back, reception, collections, ad campaigns and technical support are still in development. They are not bookable today.
Gives the owner direct control.
Through Telegram, the owner can pause all automated replies or take over a specific conversation. Draft approval, full context transfer and multi-step completion are not promised unless the configured workflow has been tested.
Where the owner keeps control.
Price sources and exception handling are agreed and tested during setup. They are not presented as a universal automatic price guard.
Approved links and commitment rules are setup-dependent and tested before activation, not assumed across every workflow.
The owner can pause Kai or take over a specific conversation through Telegram.
Asked directly, Kai says it is AI — warmly and clearly.
The owner stays in control.
Connections before promises.
Connections are confirmed in setup.
The onboarding process confirms the WhatsApp and email connection method, the owner control channel and the support path before activation. Availability depends on those connected services.
Verified channels and controls.
WhatsApp · email · customer-language replies where supported · Telegram pause · conversation takeover · AI identity when asked. Other tools are confirmed and tested per setup.
Terms of employment.
What stays human.
Kai remains an AI agent, and the owner retains pause and takeover control. Prices, payments, discounts and commitments are not included as automatic authority unless separately configured and tested.