Sound like the business. Not a bot.
During setup, give Kai real examples of your tone for WhatsApp and email, then test the replies before use.
Clear. Personal. Confident.
Never robotic.
Setup item
Never robotic.
Application for your next teammate
Your business, answered.
Kai handles customer service and sales on WhatsApp and email. Set up your tone, then pause Kai or take over a conversation through Telegram.
Interview KaiWhatsApp + email
WhatsAppEmailTelegram pause/takeoverCustomer-language repliesConversation takeoverOwner pause controlWhatsAppEmailTelegram pause/takeoverCustomer-language repliesConversation takeoverOwner pause control
FORMERLY: “NEEDS TO FOCUS”
Turns out, I was paying attention. Just not to them.
They said I couldn’t focus. Turns out I was learning two very different jobs: customer conversations and finance document collection. Set me up, test me, then put me to work.
Employee handbook / Lesson 03
See everything Kai can do →
Teach Kai your way.
Train an AI agent on your business knowledge, tone and rules. Show Kai how you speak, what customers need, and which situations should come to you. Test each configured behavior before use.
“I read the handbook. Unlike Gary.”
Setup checklist
Test before work
Test before work
Work experience / Example workflow
See how an AI agent handles a WhatsApp customer request.
This example illustrates one possible configured flow. Live behavior depends on the client setup, connected channels and tests completed before use.
Message receivedExample WhatsApp enquiry.
Reference shownExample price: $250.
Tone exampleConfigured business phrasing.
Example complete
Pause / takeover ready
Pause / takeover ready
You are the manager
No dashboard. Just tell Kai.
Pause Kai, mute one conversation or take over — through the private Telegram control channel.
Mute Kai for Daniel’s conversation.Conversation muted9:41 AM · ✓✓
Daniel’s conversation is paused.KAI · 9:41 AM
Take over Daniel.Kai paused9:42 AM · ✓✓
Kai is paused for this conversation. You have control.Owner takeoverKAI · 9:42 AM
Next step / Choose the role
Give Kai the job.
You have seen how Kai takes direction. Now choose the role, workload and team contract that fit your business.
Questions before hiring
Fine. Ask the serious questions.
Is Kai a chatbot?
Kai is an AI business agent for customer service and sales conversations. Kai never claims to be human and identifies itself as an AI agent when asked.
Can Kai use my business WhatsApp and email?
Yes. Compatibility and connection options are confirmed during setup. WhatsApp availability depends on the selected connection method and platform rules.
Can I pause Kai?
Yes. The owner can pause Kai or mute one conversation through the private Telegram control channel.
Can I take over a conversation?
Yes. The owner can take over one conversation through the private Telegram control channel.
Which language does Kai use?
Kai replies in the language the customer uses.
What can I teach Kai?
During setup, you can provide services, policies, frequently asked questions and examples of your tone. Each configured behavior should be tested before use.
Which roles are available now?
Customer Service & Sales and Finance document collection are available now. Finance provides document collection and visibility, not accounting, bookkeeping, tax or financial advice.